Help
Support
Email snagra045@gmail.com. Include your device model, its iOS or iPadOS version and, if you are testing, the build number shown in TestFlight. Screenshots help.
Playing
How do I move my chef?
Drag from your chef along the aisles you want to use. Alternatively, tap a station: your chef walks there and does the action shown. Drawing a new route replaces the previous one.
Can I tap instead of holding?
Yes. Switch holds to taps in Settings. With VoiceOver on, the game uses tap controls.
How do I replay the practice?
Open How to play and choose Practice controls. Practice is untimed and can be ended at any point.
A stage feels too hard.
Try Relaxed pace. It asks for fewer dishes and reaches the same ending. You can replay any stage you have unlocked.
Playing together
How does co-op work?
Two to four players each run one chef on their own iPhone or iPad. Open Co-op to start or join a crew. Everyone needs the same version of Kitchen Crossing; older builds can’t join newer ones.
Someone can’t find or join my crew.
Check that everyone has the latest build and a working connection. For nearby play, keep the devices close together and allow local network access when asked. Then leave the crew and create a new one.
How do I remove my online co-op data?
Open online co-op and choose Delete online data. This removes your crew profile, sessions and memberships from our server. Unused profiles are also removed automatically after 30 days. See Privacy.
Progress and data
Is my progress saved?
Yes, on your device. It is not synced to other devices or to us. Deleting the app deletes your progress.
Do I need an account?
No. The campaign plays offline. Online co-op is optional.
How do I delete analytics data?
Analytics is off unless you turn it on. To ask us to delete events already sent, use Share analytics ID for a deletion request in the app’s Settings, or email us the ID from the website’s Privacy choices. Details are in Privacy.
Availability
Kitchen Crossing is in testing and is not available to download yet. It is coming to iPhone and iPad.